Feature Request: Client Management Mode (Monitoring Only vs Full Management)

Feature Request: Client Management Mode (Monitoring Only vs Full Management)

Overview

I use MainWP to manage different clients, and not all of them have the same maintenance agreement.

Some clients are fully managed by my agency, where we handle:

  • WordPress core updates

  • Plugin updates

  • Theme updates

  • Maintenance and monitoring

However, other clients are connected to my MainWP infrastructure only for monitoring purposes, such as:

  • Uptime monitoring

  • Security checks

  • Backup status

  • Reports and general statistics

For these clients, I do not want their websites to be included in bulk update operations, maintenance tasks, or automated update workflows.

Suggested Feature

Add a "Management Mode" setting at the Client level, allowing administrators to define how all websites belonging to that client should be handled.

Example:

Full Management

  • Include all client websites in bulk WordPress updates

  • Include all client websites in bulk plugin updates

  • Include all client websites in bulk theme updates

  • Include all maintenance and automation workflows

Monitoring Only

  • Keep the client's websites connected to MainWP

  • Allow uptime and security monitoring

  • Keep reports, statistics, and backups visibility

  • Exclude all websites from update-related actions and maintenance automations

Why this would be useful

Many agencies and freelancers offer different service plans. Some clients pay for complete website maintenance, while others only use the agency infrastructure for monitoring and reporting.

A Client Management Mode would make MainWP more flexible, improve organization, and reduce the risk of accidentally applying updates to websites that are not covered under a maintenance contract.

Thank you for considering this feature.

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Upvoters
Status

In Review

Board
⚒️

Core Requests (Dashboard/Child)

Date

About 22 hours ago

Author

Lucas

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